What Makes Our Company Special
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Philosophy
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Our founder, who guides our company and oversees
all processes, has over twelve years' experience in the healthcare
industry. Drawing on his education, our founder has applied
advanced MBA-level techniques to healthcare, through which
we have developed the tools that help our clients maximize
their revenue.
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Our staff members are fully trained, ensuring
that your claims are handled by experts.
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Years of consulting in private practice management
(a service available through our sister company, Faber
Healthcare Solutions, LLC) have helped us understand how
the insurance companies operate, and we utilize that knowledge
to ensure that our clients get every dollar they are entitled
to.
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We utilize state-of-the-art technology to process
our clients' claims and payments, all but eliminating human
data entry error and ensuring that every code gets processed
according to our strict guidelines.
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We offer client education that is second to none,
teaching the office staff how to handle office visits to maximize
income, helping the physician owners understand how to amplify
their revenue, and reviewing reports with office managers to
make sure they have all our tools available as needed.
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Our staff have a long history of dealing with
insurance companies, including involvement with contract negotiation
(a service available through our sister company, Faber
Healthcare Solutions, LLC).
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Revenue enhancement
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With our service, clients experience an increase
in reimbursement together with lower expenses.
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We'll help you establish a defensible fee schedule,
one of our standard services.
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Aggressive appeals
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We utilize cutting-edge technology
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Our software is always state of the art, with
the latest capabilities, and compliant with current regulations,
ensuring that our clients' claims are processed and handled
in the most advanced manner possible.
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We use a proprietary system that ensures insurance
claims are properly formatted and scrubbed before they go
out, ensuring that denials are kept to an absolute minimum.
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Client education
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We don't just generate reports, we provide analysis,
explanation and discussion to our clients.
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Custom reporting is always available (for a
nominal fee).
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More advanced and sophisticated in-office analysis
is available through our sister company, Faber
Healthcare Solutions, LLC.
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Security
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Our software, our offices and our staff comply
with HIPAA regulations.
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Client data is encrypted, backed-up and stored
offsite, for the ultimate in electronic security.
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Checks still go straight to the doctor's office,
both for EOB checks and patient balances. Our staff does not
handle clients' money, an added layer of protection. *
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Ethics and Regulatory Compliance
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Clean Bill of Health, LLC not only adheres to
strict ethical and legal, we but also have additional contractual
guidelines that we adhere to. In addition, we are certified
by the State of New Jersey as a third party billing
service, which mandates adherence to these stringent established
and documented quality standards, including quality assurance,
internal audits, data protection and much more. By using our
services, you can rest assured that your billing will be in
compliance with all applicable laws and regulations.
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There's more!
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We are pleased to offer medical billing services
anywhere in the USA and its territories.
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Patient statements are easy to read and patient-friendly.
They are also colored, printed on a colored background, increasing
the likelihood of patient review and payment.
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Patients are offered a toll-free number to call
with questions, increasing the likelihood of collection.
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Patient payment plans can be structured for
large balances, upon client direction.
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Our services are performed by speakers of fluent
English speakers. Our staff speaks other languages as well,
including fluent Spanish and Hebrew. If needed, we can discuss
ensuring that a member of our staff speaks the language your
patients need.
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We will happily work with any size practice,
from a solo practitioner to a large multi-specialty group.
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Reasonable and competitive rates
Our Guarantees
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At Clean Bill of Health, LLC we are always striving
to be the best medical billing service available. Our experienced
professionals are dedicated to providing premium services, support
of your needs, in-depth reporting, open communication, transparency,
and patient support.
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Our billing services include daily claims generation
for faster reimbursement, and daily EOB review with immediate
followup on secondary claims and appeals.
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We follow up on 100% of appealable claims. Our goal
is satisfactory resolution of all claims.
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We comply with regulations: We maintain a comprehensive
compliance program, meeting HIPAA requirements, State of New Jersey
requirements, and support OIG recommendations, regardless of the
states our clients are based in.
Why not use other companies?
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There's no comparison. Our years of experience
and competitive edge, as above, trumps the unsophisticated cookie-cutter
services offered by most competitors.
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Rates:
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Low quality services try and hook clients with
extremely low rates, down near 4%, which looks cheap but costs
you in the end. Established services charge more, telling
doctors that they "get what they pay for" and happily
charge north of 10%, but while those doctors end up paying
more, they don't often get a return on that extra money.
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We are a top-of-the-line service, and are so
confident that our service will return a high reimbursement
to our clients, that we charge midlevel rates - we are so
confident that we can increase our clients' revenue that we
join our clients on their ride to success, making more money
not by charging more, but rather by improving productivity.
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Our services are just plain better:
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We work together with our clients to offer the
reports they need.
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We have hands-on, practical practice management
experience.
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Paperwork transfer is smooth and easy:
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Truth in advertising
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Many other companies try and look better by
misleading clients. What do they mean by 95% claim settlements?
Only that this percentage of claims are responded to by insurers,
but not necessarily paid or appealed. But it looks like they
are saying that their clients get paid 95% of what they bill.
Rather misleading. And why are they not settling 5% of the
claims?! Our services deal with third party payers aggressively,
garnering our clients a higher reimbursement rate, and we
promise to contact insurers about all unpaid claims, meaning
that 0% of your claims are neglected.
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Other companies tell you that their insurance
adjustment rate is below the national average of 35%, so they
must be great. The real truth is that insurance companies
adjust off the difference between what doctor's charge and
what the contracted rate is, so any biller can 'fake' a lower
rate simply by lowering your fee schedule. At Clean Bill of
Health, LLCwe work with you to establish a defensible fee
schedule that is appropriate for fee-for-service patients,
and make sure insurance companies pay you the contracted rate,
instead of chasing mythological benchmarks.
* We do process telephone payment via credit card on
behalf of our clients, but the merchant bank deposits the funds directly
into the client accounts.
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